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Filtering the Call Log by User

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Bytimothy A
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Overview: 

To filter the Call Log by user, select a specific user to display only their call activities. This helps you track individual performance and review communication history more efficiently.

Follow these steps to filter the Call Log by user:

Step 1: On your Dashboard, click on the Call Log tab under the Communications section. 
Step 1: On your Dashboard, click on Call Log tab under the Communications section.
Step 2: You will be navigated to the Call Log. 
Step 2: You will be navigated to the Call Log.
Step 3: To filter your Call Log by user, click on the Filter Calls by User dropdown menu. 
Step 3: To filter your Call Log by user, click on the Filter Calls by User dropdown menu.
Step 4: A pop-up window will appear, displaying a list of all users in the system. 
Step 4: A pop-up window will appear, displaying a list of all users in the system.
Step 5: Select a user from the list to filter your Call Log. 
Step 5: Select a user from the list to filter your Call Log.
Step 6: Once a user is selected, click the Apply button to proceed. 
Step 6: Once a user is selected, click the Apply button to proceed.
Step 7: This will display only the calls associated with the chosen user, helping you focus on their specific call activities and performance. 
Step 7: This will display only the calls associated with the chosen user, helping you focus on their specific call activities and performance.
Step 8: You can also select multiple users to filter the Call Log, which allows you to view call activities for all the selected individuals at once. 
Step 8: You can also select multiple users to filter the Call Log, which allows you to view call activities for all the selected individuals at once.
Step 9: Once selected, click the Apply button to proceed. 
Step 9: Once selected, click the Apply button to proceed.
Step 10: You can now see all the calls associated with the selected users, allowing you to focus on their specific call activities and performance. This makes it easier to track progress, follow up on calls, and analyze user-specific communication history. 
Step 10: You can now see all the calls associated with the selected users, allowing you to focus on their specific call activities and performance. This makes it easier to track progress, follow up on calls, and analyze user-specific communication history.

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