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Mark a Message as Read or Unread

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Bytimothy A
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Overview:

The read and unread status helps you keep track of conversations that still need attention. You can manually mark messages as Read or Unread to organize your inbox and manage follow-ups more effectively.

Follow the steps below to mark a message as read or unread in the Messages module.

Step 1: Click on the Messages icon to go to the Messages module

Click on the Messages icon to go to the Messages module,

Step 2: Hover over a message conversation, then click the three-dots button.
Hover over a message conversation, then click the three-dots button,
Step 3: If the message is unread, select Mark as Read to mark the message as read.
If you select a message that is unread, the option will show ‘Mark as Read.’ Click it to mark the message as read.
Step 4: If the message is already read, select Mark as Unread to mark the message as unread.
If the message is already read, the option will show ‘Mark as Unread.’ Click it to mark the message as unread.

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