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Using the Bulk Reply Feature in Contacts

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Bytimothy A
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Overview: 

To use the bulk reply feature, select multiple contacts and send a single message to all of them at once. This is useful for saving time and communicating efficiently with multiple contacts simultaneously.

Follow these steps to use the bulk reply feature in contacts:

Step 1: On your dashboard, click the Contacts tab under the Customers section. 
Step 1: On your dashboard, click the Contacts tab under the Customers section.
Step 2: You will be navigated to the Contacts. 
Step 2: You will be navigated to the Contacts.
Step 3: Select all contacts at once by clicking the Select All checkbox.
Step 3: You can select all contacts at once by clicking the Select All checkbox.
Step 4: Or manually select specific contacts by clicking the checkboxes next to their names. 
Step 4: Or manually select specific contacts by clicking the checkboxes next to their names.
Step 5: Click on Bulk Reply to proceed. 
Step 5: Click on Bulk Reply to proceed.
Step 6: A pop-up window will appear, allowing you to enter your SMS reply for all the selected call history entries. 
Step 6: A pop-up window will appear, allowing you to enter your SMS reply for all the selected call history entries.
Step 7: You can also switch to Email by clicking the Email button next to SMS. 
Step 7: You can also switch to Email by clicking the Email button next to SMS.
Step 8: After composing your SMS, click Send. This feature allows you to message multiple customers with a single response. 
Step 8: After composing your SMS, click Send. This feature allows you to message multiple customers with a single response.
Step 9: A notification will appear, confirming that the action was completed.  
Step 9: A notification will appear, confirming that the action was completed. 

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