Get Started
Skip to main content
< All Topics
Print

Managing Return Reasons

Posted
Updated
Bytimothy A
Views6

Overview: 

Managing return reasons allows you to define and organize the reasons customers can select when returning products. This helps streamline the returns process, track patterns or issues with products, and improve customer service and inventory management.

Follow these steps to manage return reasons:

Step 1: On your Dashboard, scroll down to the Sales section.
Step 1: On your Dashboard, scroll down to the Sales section.

Step 2: Click on the Settings tab under the Sales section to navigate.

Step 2: Click on the Settings tab under the Sales section to navigate.

Step 3: Then click on Return Reasons.

Step 3: Then click on Return Reasons.

Step 4: Here, you can manage reasons for returned items and view the current reasons listed.

Step 4: Here you can manage reasons for returned items and view the current reasons listed.

Step 5: To edit a reason, click on the item. A new panel will appear on the right side, where you can change the reason’s name, code, and description.

Step 5: To edit a reason, click on the item. A new panel will appear on the right side, where you can change the reason’s name, code, and description.

Step 6: To delete a reason, click the three-dot menu and select Delete Reason.

Step 6: To delete a reason, click the three-dot menu and select Delete Reason.

Step 7: If you want to add a new reason, click the three-dot menu near the tile, and click the + add reason button.

Step 7: If you want to add a new reason , click the three-dot menu near the tile , click the + add reason button.

Step 8: The same option will appear where you need to type in the reason’s name, code, and description.

Step 8 : The same option will appear where you need to type in the reason’s name, code, and description.

Step 9: Click the Create button to finish adding the return reason.

Step 9: Click the Create button to finish adding the return reason.

No related posts.

Table of Contents
Scroll to Top

Software Login

app.deposyt.com

Login

Merchant Login

deposytdashboard.com

Login