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View Failed Orders

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Bytimothy A
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Overview: 

View Failed Orders allows users to see all orders that were not successfully processed. This helps identify payment issues, track failed transactions, and take corrective actions to ensure orders are completed or refunded as needed.

Follow these steps to view failed orders: 

Step 1: On your Dashboard, navigate to the Orders tab under the Sales section.

Step 1: On your Dashboard, navigate to the Orders tab under the Sales section.

Step 2: You will then be navigated to the Orders tab.

Step 2: You will then be navigated to the Orders tab.

Step 3: By default, the All Orders tab is displayed. Click the Failed button to view Failed Orders. Here, you can see Order ID, Customer Name, Total Amount, Number of Items, Order Date, Payment Method, and Pay Status.

Step 3: By default, the All Orders tab is displayed. Click the Failed button to view Failed Orders. Here, you can see Order ID, Customer Name, Total Amount, Number of Items, Order Date, Payment Method, and Pay Status.

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